Dual eSIM Plan
Line registration fee and administrative fee
Line registration fee: ¥3,000
Administrative fee: ¥1,000
Total: ¥4,000
We are currently running a campaign where we will cover the above fees! If you activate by June 30, 2025, we will cover the full amount.
Therefore, the initial registration fee is free.
Voice call: Please choose from "10-minute flat rate plan" or "unlimited calls plan"
FAQ
Q.What payment methods do you accept?
A.You can pay by credit card.
Q.Please tell me the payment process.
A.After you apply, you will receive a URL via email where you can select a plan. At the same time, our company will conduct an application review. The purchase procedure will be complete once you select the plan you wish to subscribe to and make payment.
*If your application is rejected during the review, we will process a refund.
Q.What is the process from purchase to use?
A.After purchase, a URL for the profile acquisition page will be sent to your registered email address within 3 business days. You can use the service by acquiring your profile from here. *It will take about 10 to 30 minutes before you can use the service. (If the service is available on a weekend or public holiday, it will take until the following weekday.) If you are having trouble communicating, please see here.
Q.What happens if the purchased usage period has expired?
A.The date of your first purchase will be the payment date for each month.
(Example) If your purchase date is January 20th, your credit card will be charged on the 20th of each month.
Q.How can I cancel my subscription?
A.If you wish to cancel, please fill out and submit our cancellation form. Cancellation procedures will take 3 business days.
Q.Can I change my plan after purchasing?
A.Plans cannot be changed after purchase.
Q.Can I cancel during the usage period?
A. Cancellations and refunds are not possible after purchase.
Q.What should I do if the device I am using is not compatible with eSIM?
A.Cancellations cannot be made after purchase. Please be sure to check that the device is eSIM compatible before purchasing.
Q.What should I do if I delete the eSIM I installed?
A. If you accidentally delete your eSIM, you cannot cancel it. Please purchase an eSIM again, configure the settings, and use it again.